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frequently asked questions




what do you have in the cafe today?
our menu changes weekly. you'll find our latest menu here. please click "order online" to see photos and place an order.

how do I place an order?
click here to order food from our cafe for same day or scheduled pickup or delivery. click here to order from our catering menu. if you'd like to order from another menu or inquire about full-service catering, please reach out here.

can I order catering with less than 48 hours' notice?
we require 48 hours' notice for catering orders to give our kitchen time to procure ingredients and prepare your order. we can occasionally make exceptions to this rule, especially for single cakes or pastry boxes. please call us to inquire.

can I order over the phone?
we don’t accept orders over the phone at this time.

do you offer delivery?
yes, we offer delivery to manhattan, queens + brooklyn for $35. we offer delivery to long island + the hamptons for $150-$350 depending on the exact location. delivery to long island + the hamptons is subject to our third-party service's availability. the delivery prices listed apply to online orders only; photoshoot catering + custom orders carry different delivery pricing.

do you deliver to upstate new york, new jersey or connecticut?
not at this time! however, we do ship our gift boxes, dry goods + merch nationwide. click here to order.

do you ship any of your baked goods?
not at this time. however, we do offer nationwide shipping for gift boxes and other non-perishable items using FedEx two-day shipping. click here to order.

when do you ship?
we only ship on tuesdays and wednesdays. orders placed after 11am on wednesday will be shipped the following tuesday. please contact us at orders@poppysbrooklyn.com if you're in need of urgent shipping.

can I include a note with my order?
yes, we can include a handwritten note on a poppy's postcard. please let us know what you'd like the note to say in the "notes for restaurant" box at checkout.