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frequently asked questions




what do you have in the cafe today?
you'll find our latest menu here under "order online" + "download menu".

how do I place an order?
click here to order food from our cafe for same day pickup or delivery. click here to order from our catering menu. if you'd like to order from our family-style menu, our photoshoot catering menu, or our cocktail party menu, please reach out here.

can I order over the phone?
we don’t accept orders over the phone at this time.

do you offer delivery?
yes, we offer delivery to manhattan, queens + brooklyn for $35. we offer delivery to long island + the hamptons for $150. delivery to long island + the hamptons is subject to our third-party service's availability. the delivery prices listed apply to online orders only; family-style meals, photoshoot catering + other custom orders carry different delivery pricing.

do you deliver to upstate new york, new jersey or connecticut?
not at this time! however, we do ship our gift boxes, dry goods + merch nationwide. click here to order.

do you ship any of your baked goods?
not at this time. however, we do offer nationwide shipping for gift boxes and other non-perishable items using FedEx two-day shipping. click here to order.

when do you ship?
we only ship on tuesdays and wednesdays. orders placed after 11am on wednesday will be shipped the following tuesday. please contact us at orders@poppysbrooklyn.com if you're in need of urgent shipping.

can I include a note with my order?
yes, we can include a handwritten note on a poppy's postcard. please let us know what you'd like the note to say in the "notes for restaurant" box at checkout.